Unless you provide additional information, this website, owned and maintained by the Modern Muse Company (hereinafter, “MMC”), collects only the following information as you browse through this website:
The domain name and browser you use to access the Internet; the date and time of your visit; the pages you visited; and the address of the website you visited immediately prior to visiting this website.
The website collects this information for statistical purposes and for evaluating this website to make it more useful to visitors.
If you send an e-mail message to this website, or complete a questionnaire, form, or other online survey found on this website, thereby giving us your personally identifiable information (“PPI”) collected to any third party, other than as necessary to perform our services, or unless required by law or court order.
For site security purposes and to ensure that this service remains available to all users, this website employs software programs to identify unauthorized attempts to upload and change information, or otherwise cause damage.
MMC is a company that helps other businesses operate marketing, public relations and social media campaigns (“Campaigns”). In addition, MMC occasionally runs its own Campaigns. Such Campaigns gather PPI from those individuals who choose to enter a particular Campaign and anonymous data regarding the Campaign itself. MMC takes its privacy obligations both to its clients and to people who enter its Campaigns very seriously. This policy outlines our treatment of PPI we collect on behalf of our clients and for our own use.
MMC also runs Campaigns on its own behalf. Such Campaigns are to generate interest from other businesses in MMC’s products and services. MMC uses the PPI collected in such Campaigns as sales leads and may contact the individual registrants by email, mail or phone. MMC will never sell such information or share it with another business. When individuals “opt-in” to receive information from MMC, they are agreeing to receive email and other notices from MMC, including marketing messages, surveys, special offers and notices about other Campaigns. Such notices may come from MMC itself or from MMC on behalf of companies with whom MMC has a business relationship. If you want to “opt-out” of being contacted by MMC after you have participated in one of its Campaigns, or you wish to correct the information you have provided to MMC, you may do so in one of two (2) ways:
Please send an email to email@example.com.
Please make sure to include the name of the Campaign in the subject line and in the body of the email from which you wish to opt-out. Failure to provide this information may delay the processing of your request.
Mail the details of your request to:
MMC’s Online Campaign Technology
MMC’s proprietary Campaign technology has the ability to collect data other than PPI for any of the Campaigns it operates online. MMC may collect information about your computer configuration such as your browser type, operating system, or ISP domain name. MMC may collect information about the site you last visited prior to the Campaign or about your activity during your visit to the Campaign site. MMC may also offer social sign-on services that allow you to register for a Campaign using a third-party social networking site such as Facebook, Twitter or Instagram. By using these services you allow MMC to access the available information from your third-party social network profile such as your name, age, gender, location, email address and list of friends. This information may be used by MMC to administer the technical and operational aspects of the site and may include using your IP address to help diagnose problems with our server. Your IP address may also be used to gather broad demographic information for aggregate use.
We design and operate our services with the protection of your privacy in mind. MMC may use device identifiers that help us personalize and improve the performance of our applications, as well as tell us how our applications are performing. These device identifiers provide analytical reporting only for the applications administered by MMC, analyzing information such as clicks made by visitors when they use a designated website, app, or social networking page or view marketing emails or advertisements.
Information You Share With Us
We collect information when you input it into a Campaign site or otherwise provide it to MMC for a Campaign.
Content you provide through our websites: The Campaign related services include the websites and other media operated by MMC by us on behalf of clients. We collect content that you submit to these websites, which may also include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, sweepstakes, promotions or activities or events.
Information You Provide Through Our Support Channels: Our services also include customer support, where you may choose to submit information regarding a problem you are experiencing with a Campaign. You may be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Additional Information We Receive About You When You Enter a Campaign
We collect information about you when you participate in a Campaign, including browsing our websites and taking certain actions within the Campaign, such as registration.
Your Participation in a Campaign: We collect certain information about your site visit and interaction with a Campaign. The information includes the personal data you provide upon registration; the links you click on; the type, size and filenames of the attachments you upload in connection with a Campaign; and how you interact with a Campaign.
Device and Connection Information: We collect information about your computer, phone, tablet, or other devises you use to access a Campaign. This information includes your connection type and settings when you access a Campaign site. We also collect information through your device about your operating system, browser type, IP address, URL’s of referring and exit pages, device identifiers, and crash data.
Cookies and Other Tracking Technologies: MMC uses browser cookies in order to improve the user experience by enabling our Campaigns to “remember” you or your preferences, either for the duration of your single visit to a website (using “session cookies”) or during additional visits (“persistent cookies”). A cookie is a small text file that is stored on your computer or device by a website. Only the visited website will be able to read the contents of a particular cookie. Every cookie is unique to your web browser and contains anonymous information such as a unique identifier, the site name, and some digits and numbers. Cookies serve different purposes, such as letting the user navigate between pages efficiently, storing user preferences or settings, and overall improving an experience with our Campaigns and sites. Cookies make the interaction with a Campaign easier. Cookies may be set by the website domain you are visiting (“first party cookies”) or they may be set by other website domains that run content on the page you are viewing (“third party cookies”). The content of third-party cookies can sometimes include Facebook “Like” buttons or Twitter “tweet” buttons. Although most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some Campaigns may not function properly if you disable cookies. If you do not want to see advertising that has been targeted to your interest or activities, it is possible to block some or all cookies, or even to delete cookies that have already been set, but you might lose some or all of that website’s functionality.
To manage cookies on your browser please see the articles below:
Internet Explorer: http://support.microsoft.com/kb/278835
Mozilla Firefox: http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
MMC does not support Do Not Track browser settings and does not currently participate in any Do Not Track frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal information.
Information We Share and Disclose
Service Providers: MMC works with third-party service providers to provide website and application development, maintenance, backup, storage, virtual infrastructure, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so based on instructions from us, including compliance with requirements and procedures designed to protect your information.
How We Use Information We Collect
To Operate Campaigns and Personalize Your Experience: We use information about you to operate the Campaigns, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Campaigns. Our Campaigns may also include features that personalize your experience. We may use your email domain to ensure your eligibility or your affiliation with a particular organization or industry to personalize the content and experience you receive. Where you use multiple Campaign platforms (website, mobile website,), we combine information about you and your activities to provide an integrated experience, such as to allow you to engage from the various platforms we make available.
To Communicate With You About The Services: We use your contact information to send transactional communications to you by email, text message, and other means to access a Campaign. We remind you of Campaign deadlines, respond to your comments, questions and requests, provide customer support, and may send you notices, updates, and administrative messages. We also provide personalized communications based on your activity and interactions with a Campaign. For example, certain actions you take in a Campaign may automatically trigger communications related to the Campaign engagement, such as loyalty points in your account. Transactional communications are part of the Campaign and in most cases, you cannot opt out of them and continue to participate. If an opt out is available, you will find that option within the communication itself. Importantly, if you do enter into a Campaign and opt out of transactional communications, we will have no way to reach you if you are a potential winner or otherwise eligible for something of value. If you opt out of such communications, you will no longer be eligible as an entrant, participant or member.
To Market, Promote, and Drive Engagement With The Services: If you opted in to receive such communications from MMC, we will use your contact information and information about how you engage with Campaigns to send communications that may be of specific interest to you, including by email. These communications are aimed at driving engagement with our Campaigns and may include information about new programs and sites we think may be of interest to you. We may also communicate with you about new product and service offers, sweepstakes and contests. You can control whether you receive these communications as described below under “Opt-out of communications.”
Customer Support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Campaigns.
For Safety and Security: We use information about you and your Campaign participation to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of the Campaign terms or the policies of MMC or our clients.
To Protect our Legitimate Business Interests and Legal Rights: Where required by law or where we believe it is necessary to protect the legal rights and interests of MMC, our clients, or others, we may use information about you in connection with legal claims, compliance, regulatory, and audit matters.
With Your Consent: We use information about you where you have provided consent for MMC and our client to do so for a specific purpose not listed above. For example, with your consent and on behalf of our clients, we may post contest entries or other user generated content to social media platforms
Legal Bases for Processing (for EEA Users): If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Campaigns you enter, how they operate, and how you use them. This means we collect and use your information only where:
We need it to operate the Campaign, provide customer support and personalized features, and to protect the safety and security of our platforms and Campaign services;
It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for our internal development of improved services, to market and promote the Campaigns, and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation or where the processing is necessary to the establishment, exercise or defense of legal claims.
If you consented to use of information about you for a specific purpose, you have the right to change your mind at any time but this will not affect processing that has already taken place. Where MMC is using your information because our client or MMC have a legitimate interest to do so, you have the right to object to that use although this may mean no longer participating in a Campaign. If we are unable to manage your participation in a Campaign without the personal data provided (such as registration information), you will no longer be able to participate in the applicable Campaign.
How We Store and Secure Information We Collect
Information Storage and Security: We use data hosting equipment and service providers in the United States to host the information we collect, and we use technical measures to secure your data.
How Long We Keep Information: How long we keep personal data and other information we collect about Campaign participants depends on the type of information, as described below. After such time, we will either delete or anonymize the information or, if this is not possible, we will securely store your information and isolate it from further use until deletion is possible.
Campaign Information: We retain the information your provide to participate in a Campaign for a reasonable period after the Campaign and all related services and requirements are completed. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our terms and rules, to support business operations and to continue to develop and improve our Campaigns and services. Where we retain information for service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to develop general insights about use of our Campaigns, not to analyze personal characteristics about any individual.
Marketing information: If you elect to receive marketing emails from MMC, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.
Managing Your Personal Information with MMC
MMC acts as a data processor on behalf of its clients. Each of our clients is the data controller for the data they collect in the applicable Campaign and is the sole owner of that data. Individuals have the right to access the personal data processed about them, subject to applicable law. Individuals may request to access their personal data processed by us by emailing us at firstname.lastname@example.org. However, if MMC collects your personal data on behalf of a client in connection with that client’s Campaign, your request should be directed to the client data controller. In most cases, we will in the first instance direct your request to our client, the data controller. You have certain choices available to you when it comes to your information. Subject to applicable law, you may have some or all of the following rights available to you in respect of your personal data:
to obtain a copy of your personal data together with information about how and on what basis that personal data is processed;
to rectify inaccurate personal data (including the right to have incomplete personal data completed);
to erase your personal data (in limited circumstances, such as where it is no longer necessary in relation to the purposes for which it was collected or processed);
to restrict processing of your personal data under certain circumstances;
to port your data in machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of a contract with you;
to withdraw your consent to our processing of your personal data (where that processing is based on your consent); and
to obtain or see a copy of the appropriate safeguards under which your personal data is transferred to a third country or international organization.
In relation to these rights, you may contact us at email@example.com.
Notice: If you contact us regarding personal data collected in connection with a client Campaign for which we are a data processor, we will attempt to refer your request to the relevant client, which is the sponsor of the Campaign and the data controller. We are not responsible for responding to your request on behalf of the data controller and your request will be directed to the client only. We will process such requests only upon instructions from the data controller that is sponsoring the Campaign.
If MMC is required to respond directly to your request, we may require proof of identity. We also reserve the right to charge a fee where permitted by law, especially if your request appears unfounded, excessive, or abusive. We will use reasonable efforts to respond to your request within all applicable timeframes.
Your California Privacy Rights (As provided by California Civil Code Section 1798.83)
Special Note about Children
Unless otherwise specifically indicated, MMC Campaigns are not available to anyone under the age of thirteen (13). MMC does, however, operate some Campaigns on behalf of its clients which collect PPI from children under the age of thirteen (13). In each such instance, MMC and its clients comply fully with all aspects of the Children’s Online Privacy Protection Act (“COPPA”) in the operation of the Campaign, in the collection of the information itself and in the subsequent use of the data collected. PPI will not be collected from children under the age of thirteen (13) without parental consent in compliance with the COPPA guidelines.
Contact Modern Muse Company
If you wish to contact MMC to correct, amend, or delete information (if MMC is holding on to your information as explained above), about privacy related issues or for any reason at all, you may do so in one of two (2) ways:
Email to: firstname.lastname@example.org